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Home Columns Market Research & your business

Marketing With a Conscience

mm by Rachel Hore
May 23, 2023
in Market Research & your business
Reading Time: 3 mins read
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Marketing With a Conscience
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As a research firm that focuses on market research, polls, and surveys, among others, we hope to bring insights to you through today’s article which highlights how brands can profit from socially responsible marketing.

As businesses continue to grow and expand, it becomes more important for them to consider the impact they have on society. One way they can do this is through socially responsible marketing, a practice that aims to promote products and services while also taking into account the social, economic, and environmental implications of their actions. Socially responsible marketing has become increasingly popular in recent years as consumers become more conscious of the impact businesses have on society. Companies that engage in socially responsible marketing can build trust with their customers and create long-lasting relationships based on shared values.

An example of a company that has embraced socially responsible marketing is Patagonia, an American outdoor clothing and gear company. Patagonia has long been known for its commitment to the environment, as evidenced by its marketing campaigns. In 2011, Patagonia launched the “Don’t Buy This Jacket” campaign, which urged customers to think twice before purchasing new clothing and to consider the environmental impact of their purchases. This campaign not only raised awareness about the importance of environmental sustainability but also helped to strengthen the company’s brand identity as a socially responsible company. An article by Richard Matthew in Business and Economic (2021) portrays how the billion-dollar company is an example of how businesses can be both ‘radically responsible and very profitable’.

On the other side of the world is Ecobank, a pan-African bank that is committed to sustainability and social responsibility. The bank has a number of initiatives aimed at promoting financial inclusion, supporting small businesses, and improving access to education and healthcare across the continent. Additionally, Ecobank is committed to promoting sustainability and environmental responsibility. It has a number of initiatives aimed at reducing its environmental footprint, such as using renewable energy sources and reducing paper waste. Ecobank is known for its commitment to financing renewable energy projects across Africa.

However, socially responsible marketing is not just limited to large corporations. Small businesses can also benefit from engaging in socially responsible marketing. For example, a local coffee shop might choose to source their coffee beans from fair trade suppliers and promote this fact in their marketing. This can help to attract customers who value ethical business practices and create a sense of community around the business. The use of Recyclable packaging, promotions that spread awareness of societal issues and problems, and directing portions of profits toward charitable groups or efforts are other examples of social responsibility marketing strategies. Socially responsible marketing can also have a positive impact on the bottom line. A study by Cone Communications found that 91 percent of consumers are more likely to switch to a brand that supports a social or environmental issue they care about, and 90 percent are more likely to trust a company that is socially responsible.

In conclusion, socially responsible marketing is a powerful tool that can help businesses build trust with their customers and create a positive impact on society. By aligning their marketing with their values and taking into account the social, economic, and environmental implications of their actions, businesses can create a stronger brand identity and connect with consumers on a deeper level. As consumers continue to demand more from businesses, socially responsible marketing will become an increasingly important part of any successful marketing strategy. Food for thought.


Please contact us on +267 7187 0023 or research@easternman.co.bw for consulting or to join our free research WhatsApp group.

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