Global Banking and Finance recognizes and celebrates excellence displayed by companies in the banking and finance community across the globe.
These awards were initiated to recognise the innovation, achievement, strategy, and inspirational changes taking place within the Global Financial community. “We are delighted to have been awarded the Best General Insurance Company in Botswana for the year 2021. We will continue to make significant investments and strategic changes to drive the agenda of making life better for Batswana,” stated BIC CEO, Newton Jazire.
Under the exemplary leadership of Jazire, BIC has successfully proposed measures to promote responsible and compliant operations that deliver a customer focused service experience. In addition, BIC is expanding their digital platforms to increase consumer reach and provide more convenient and meaningful means of communication to the clientele. “We continue to place our focus on our valued customers and have launched our new ‘A re Bue’ customer service rating tool which is an online rating service available to all customers through scanning a QR code. BIC encourages clients to provide us with feedback so that we can continue to serve you better. We are glad that our efforts have been globally recognized through our election as Botswana’s Best General Insurer,” said Jazire.
Reflecting on the past year, the global economy was shrouded by great uncertainty and unprecedented difficulties. It was important for insurers to respond to the emergence of the pandemic by taking immediate steps to ensure business continuity and help customers and their communities cope. “With resilience and adaptability, Botswana Insurance Company has maintained a steady growth and managed to sustain the momentum of their expansions, growing their presence nationwide. The leading insurance company boasts a vast client portfolio ranging between the aviation, financial services, government and transportation sectors,” noted Jazire.
BIC has made giant strides in positive contributions to the society, product innovation and sound stewardship of the environment. These criteria were used to identify companies with the vision of building better businesses. Founded in 1975, with the clear mandate of providing exceptional short-term insurance products and services aimed at specific markets, Botswana Insurance Company has the largest local under writing mandate and capacity, with full claims and underwriting control remaining within our borders.