BancABC, the BSE-listed bank, announced that it has been awarded two Global Banking & Finance Awards for 2021 by the Global Banking and Finance Review. The publication has selected BancABC Botswana as the winner for the 2021 Best Payment Solution Provider and the Decade of Excellence Retail Banking in Botswana categories.
The Global Banking and Finance Review is a leading international online and print publication. Its readership includes Presidents, CEO’s, CFO’S and senior decision makers within the Fortune 500 companies, major banks, financial institutions, central bank, and individuals interested in financial markets and news.
“As BancABC, we continuously strive to provide innovative financial solutions that empower the people of Botswana. It is encouraging to be recognised for our hard work and initiatives, especially by such a prestigious, global publication. I am proud of how far the BancABC Botswana team has come and would like to applaud their excellent service to our customers,” says BancABC Managing Director, Kgotso Bannalotlhe.
Between forming strategic partnerships and being home to one of the most affordable savings accounts, BancABC’s retail banking has successfully adapted its offering to meet its customers’ needs over the last decade. During the past year, the Bank has rolled out various product launches, bolstered the transactional capabilities and increased the Bank’s footprint, partially in response to the challenges and shift in customer expectations that have come about as a result of the COVID-19 pandemic.
In response to receiving the Decade of Excellence Retail Banking Botswana 2021 award, Grace Setlhare-Mankanku, Head of Retail Banking commented,“Over the past ten years, one of our main goals has always been to provide financial solutions that enhance the customer’s banking experience, at every step of their financial journey. This past year demonstrated the need to remain agile and responsive to the ever-changing market conditions. Receiving this award motivates us further to continue to provide effective and affordable banking solutions for our customers.”
BancABC also recently launched their new “We Understand You” brand promise, which reinforces the Bank’s commitment to its customers and their needs.
“BancABC’s ten-year journey has been filled with crucial learning moments, as well as many celebrations and milestones. We look forward to the next ten years as we continue to deliver value to all our stakeholders,” concludes Bannalotlhe.