Botswanaย Lifeย Insurance Limited has partnered with Emergency Assist 991 (EA991) to provide Batswana with comprehensive 24-hour emergency medical rescue service that will include emergency medical evacuation cover. Launched on the 5thย of July 2022, this Emergency Assist product is set offer customersย medical emergency services in all countries of the SADC region.
Priscillah Ndadi,ย Botswanaย Lifeย Chief Operations Officer said โin recent years, there are many challenges we overcome as a Nation, however, we have certainly many challenges still to come on the horizon, due to the health and socioeconomic effects of the pandemic as well as global unrestโ. As a corporate citizen, therefore, she said โwe are committed to finding and providing purposeful and relevant solutions dedicated to improving theย livesย of our customersโ.
Botswanaย Lifeย will be responsible for distributing this product and carrying out the necessary administration services. This cover will entitle the policyholders and their dependents to several benefits and services, inclusive of but not limited to;
- Emergency medical response by road or air to scene of medical emergency
- Transfer of patient to most appropriate medical facility
- Inter-hospital transfer by air or road,
- Emergency telephonic medical advice and information
To access the benefits of EA991, the policyholder calls 991 to make a claim, and Emergency Assist 991 will dispatch the most appropriate emergency medical assistance. โForming this partnership came naturally to us, as bothย Botswanaย Lifeย and Emergency Assist 991 have a common interest of being of service to Batswana and being able to be of assistance to them even beyond our borders. We are constantly seeking ways to add value to our clients through nuanced solutions that leave a lasting impact in theย livesย of those we serve. We pride ourselves in our ability to continue support our clients,โ concluded Ndadi.
