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First Capital Bank improves Customer Experience with new loyalty rewards programme

mm by Staff Writer
May 8, 2024
in News
Reading Time: 1 min read
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First Capital Bank improves Customer Experience with new loyalty rewards programme
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Recognising the need to offer more than just core banking services to its customers, First Capital Bank Botswana has launched a game-changing rewards programme which provides customers with unparalleled benefits and incentives.

 

Dubbed ‘Belief Rewards’, the programme emerges as a pioneering loyalty rewards programme designed to redefine the retail banking experience.

 

Through a loyalty card, the Customer-centric programme gives customers exclusive access to CashBack rewards from the bank, as well as from a network of esteemed partner stores including Sefalana Group, Haskins, Agrifeed, Parts City, Motovac and Ezzebuild, ensuring a wide array of options to redeem their rewards.

 

First Capital customers can enjoy CashBack discounts at any time, adding substantial value to their banking experience.

Customers can enjoy CashBack discounts at any time, adding substantial value to their banking experience.

 

Speaking at the launch, First Capital Bank Country Manager – Consumer Lending, Thatayaone Matlapeng emphasised the bank’s dedication to enhancing the financial well-being of customers through innovative solutions that meet their expectations.

 

First Capital Bank Head of Retail Liabilities Lonyalo Seabe added that, “The programme aims at rewarding customers for their consistent patronage as well as deepening the relationship with our customers for a lifetime.”

Tags: Belief Rewards ProgrammeFirst Capital BankLonyalo Seabe

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