Stanbic Bank Botswana as part of the Standard Bank Group, which is the continent’s largest financial services organisation by assets, has claimed the prestigious title of Best Private Bank in Africa, awarded by Global Private Banker and The Digital Banker at the 2022 Global Private Banking Innovation Awards.
The awards recognise and celebrate the world’s most outstanding private banks, family offices and wealth managers that deliver exceptional experiences through innovative business models and customer experiences.
“Walking away with this prestigious award is an absolute honour,” says Funeka Montjane, Chief Executive Officer, Consumer & High Net Worth Clients at Standard Bank Group. “The wealth management landscape has become increasingly complex and competitive over the last few years and our clients’ needs have shifted dramatically. This kind of recognition demonstrates our commitment to providing superior experiences and advice to our clients to help them navigate that environment. We have managed to achieve this because of our expansive footprint and experience on the continent while leveraging cutting-edge technology that help us to gain a deeper understanding of our clients’ unique needs. This enables us to deliver innovative and personalised solutions that unlock growth opportunities for our clients and the African continent at large.”
She adds: “Our Purpose is as follows: Africa is our home, we drive her growth. And this is ultimately what motivates us to continue pushing boundaries and finding new and innovative ways to serve our clients’ needs and improve their lives.”
The proliferation of digital technology led to rapid changes within several industries, from banking and finance to retail. The arrival of the COVID-19 pandemic meant digital transformation efforts have been fast-tracked. Financial institutions like Standard Bank who have been building seamless digital products and services prior to the pandemic, are seeing the benefits of their foresight, as customers recognise the advantages of digital options and adapt to new ways of banking.
The Global Private Banking Innovations Awards provide a way to acknowledge the private banks, wealth managers and family offices who not only recognised the importance of delivering exceptional experiences through innovative business models and customer experiences but also acted proactively by raising the bar in delivering excellent customer service, offering superior products, and embracing technology, giving their teams the freedom to re-imagine the entire industry.
“This is a fantastic accomplishment for the Group and clients across Africa. We are excited that the depth of knowledge, excellence and experience is cascaded to Botswana and in turn, benefits our Botswana-based clientele. In line with our strategy, we continue to heavily invest in technology and leverage off our African footprint to offer more digitally enabled and diversified financial services. This has enabled us to transform experiences for our clients and to truly add value to their lives. We are thrilled with this recent accolade as part of the Standard Bank Group, and we will continue to work tirelessly to make sure that we deliver the best private banking services here in Botswana,” said Portia Motshegare, Stanbic Bank Botswana Head of Consumer & High Net Worth Clients.
