Access Bank Botswana will officially launch AccessMore, its new digital banking platform for retail customers, marking a major step forward in the Bank’s commitment to delivering affordable, convenient and smart banking solutions.
Botswana is developing rapidly, and customers increasingly expect digitally connected ecosystems that are innovative, affordable, secure and inclusive. AccessMore reflects the Bank’s broader strategy to redefine everyday banking through technology, while ensuring that more Batswana can access banking services and transact anytime, anywhere.
The AccessMore platform encompasses an app, internet banking and USSD services. It enables customers to transfer funds domestically and internationally within minutes, buy foreign exchange, purchase mobile airtime, send virtual money, check statements, pay bills, monitor transactions and manage cards directly from their mobile devices, among many other features.
Managing Director Shep Aisam describes AccessMore as more than just a digital application, but a platform designed to deepen financial participation and empower customers to manage their finances with greater confidence. “AccessMore represents our vision for the future of banking in Botswana — a future where banking is simple, accessible, affordable and available to everyone. We are building a platform that places the customer at the center of everything we do,” he said. Mr. Aisam added that the platform is a game changer, expected to make it easier for new customers to MOVE to Access Bank while also enhancing the banking experience for existing clients.
The enhanced digital experience is designed to reduce reliance on physical branches while improving accessibility for customers across the country. It prioritises innovation, sustainability and customer experience as key pillars of long-term transformation. A central focus of the platform is to advance financial inclusion among underserved communities, young professionals, entrepreneurs and first-time banking customers.
“Financial inclusion is not simply about opening accounts. It is about empowering people with tools that improve their financial wellbeing and create opportunities for economic participation. We want every customer to feel that banking is within reach and designed with them in mind,” Mr. Aisam noted.
Beyond access, the Bank will use the platform to strengthen financial literacy and customer education initiatives focused on budgeting, savings, responsible borrowing and digital banking awareness, particularly among young people and emerging entrepreneurs. The Bank believes that equipping customers with financial knowledge is essential to building long-term financial resilience and responsible money management.
“As a bank, we have a responsibility to contribute meaningfully to financial education within our communities. This is a defining moment in our company’s history, and I can confidently invite clients who have not yet experienced Access Bank globally to move to Access and enjoy world-class banking. To our existing clients, we have listened, and we are committed to bringing you even more value,” Mr. Aisam added.
The launch reflects the customer-centric culture that continues to shape the identity of Access Bank PLC, the parent company of Access Bank Botswana. Across its 25 operations in Africa and beyond, the Group has consistently positioned customer service, innovation and sustainable impact at the core of its growth strategy.
AccessMore is expected to strengthen Access Bank Botswana’s position as one of the institutions driving digital transformation within the country’s banking sector, appealing to customers seeking greater convenience, flexibility and control over their financial lives.
“As digital banking adoption accelerates across Africa, the future belongs to banks that understand people, not just transactions. Through AccessMore, we are creating a smarter and more inclusive banking experience that supports national development while delivering meaningful value to our customers every day,” Mr. Aisam concluded.
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